Frequently Asked Questions
We are experiencing pains and troubles from riders when you buy directly from China.
Especially on the taxes, delivery and service. All has been becoming a torture to you.
When a shipment arrives in the customs, means you have to prepare a formal invoice and a payment proof before you pay the imported taxes, the potential anti-dumping taxes and VAT.
These all could take you exhausted before you get the shipment.
After a long time process with shipping company and customs, finally you receive the shipment
but you find you are not happy with products , which will cause you to return the products.
However, the return process is even more complicated than you receive a product.
We believe most riders are hopping to quit all the above torture ASAP.
In order to relieve the shopping pains and troubles. We have set a German company to give a new shopping experience to you.
With no worries on quality, price, payment, shipping, taxes, service & guarantee, you can buy directly from this german company with a competitive price, and you will receive the Delivery, Service & Warranty are in Germany in a easiest way!
Carbon Wheels: 350M MTB Wheels, 350R Road Wheels, 350D Disc Brake Wheels, 350B Boost Wheels
Carbon Rims: Offset MTB Rims, Offset MTB Plus Rims, Road WTD Rims
Carbon Frames: To be Added
Carbon Components: To be Added
Service: Free Shipping in europe, 3-5 business days by DPD Delivery in europe,
2 years’ warranty in europe for quality issues, Global product liability insurance.
Bank Transfer to ACE German bank account with Fee in Europe Paypal is available for 2% extra fee.